Check for Loose Cables and Network Connection If you have checked for all these items and your printer still shows offline, then try completely powering down the printer and resetting the power by unplugging it, waiting a few seconds then plugging it back in. Look at the printer console or LCD screen and see if there are error message like low ink, no connection, or paper jam. Starting with the simplest possible problem means checking the condition of the printer itself. There is no sense doing extensive network troubleshooting if the problem could be as simple as a paper jam or low toner cartridge. Printers go offline for a number of reasons, so it is always a good idea to start your troubleshooting with the simplest possibility and work outward from there. If your printer goes offline, you need to find the problem quickly and get the printer back online as soon as possible. ![]() We rely on our printers for everything from printing business documents to creating hard copies of our favorite family photographs. ![]() Whether you are working out of your home or in the offices of a Fortune 500 company, a malfunctioning printer can bring your productivity to a standstill.
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